App Volumes and RES Workspace Manager: exclusions

Recently, I have done a Proof of Concept at a customer site with App Volumes. What I didn’t know was the fact that this customer was using RES Workspace Manager. Right after we started the PoC, we found out App Volumes and RES didn’t like each other.

Both App Volumes and RES use filter drivers, and these drivers are conflicting. Symptons are; startmenu settings, which come form RES, aren’t coming through. Also, after mounting an App Volumes app stack, no desktop information is flowing back to the RES management console.

To solve this, you have to update your app stacks and your template(s). You have to modify the snapvol.cfg file in your app stack/template and add exclusions for RES.

To update your app stacks, use the update button in the App Volumes management interface, provision the app stacks, log on to the provisioning machine and browse to C:\SnapVolumesTemp\MountPoints\MountPointxyz\snapvol.cfg and edit the file.

To update your template, follow the procedure described in this KB article.

Below you will find the exclusions for RES for as well 32-bit as 64-bit OS’s. After adding these exclusions, App Volumes and RES worked happily together.

#———RES SOFTWARE EXCLUSIONS BEGIN———————————-
#
exclude_path=\Program Files (x86)\RES Software\Workspace Manager\Data
exclude_path=\Program Files\RES Software\Workspace Manager\Data
exclude_path=%SystemRoot%\System32\drivers\appGuard_amd64.sys
exclude_path=%SystemRoot%\System32\drivers\ImgGuard_amd64.sys
exclude_path=%SystemRoot%\System32\drivers\netGuard_amd64.sys
exclude_path=%SystemRoot%\System32\drivers\RegGuard_amd64.sys
exclude_path=%LOCALAPPDATA%\Res
exclude_path=%SystemRoot%\System32\spool
exclude_registry=\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\RES\Workspace Manager
exclude_registry=\REGISTRY\MACHINE\SOFTWARE\RES\Workspace Manager
exclude_registry=\REGISTRY\USER\SOFTWARE\RES\Workspace Manager
exclude_process_path=\Program Files (x86)\RES Software\Workspace Manager\Data
exclude_process_path=\Program Files\RES Software\Workspace Manager\Data
exclude_process_path=\Program Files (x86)\RES Software\Workspace Manager\svc
exclude_process_path=\Program Files\RES Software\Workspace Manager\svc
exclude_process_name=pwgrids.exe
exclude_process_name=spoolsv.exe
#
#———RES SOFTWARE EXCLUSIONS END————————————

 

 

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